BigCommerce FAQs
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MOST COMMONLY ASKED BIGCOMMERCE FAQs
Can BigCommerce accommodate custom programming?
- Yes, BigCommerce supports custom programming with HTML, CSS, and JavaScript. Developers can use the Stencil framework to build fully customized storefronts.
Can I purchase, and can I install my templates by myself?
- Yes, BigCommerce even enables you to buy and install templates from their marketplace or third party providers, and many templates cost between $150 to $300.
What is BigCommerce?
- BigCommerce is a true e-commerce platform that allows companies to set up and run their online stores. It encompasses functionalities in managing products, handling payments, and marketing.
What does installing a template or theme in my BigCommerce store involve?
- Installing a theme is straightforward—select, purchase, and apply it from your control panel. 80% of users can install a new theme within 15 minutes.
Is the customer going to make a payment off site?
- No, more than 65 payment gateways integrated; BigCommerce offers a seamless in-store payment experience with PayPal, Stripe, and Apple Pay.
Does BigCommerce offer fraud protection?
- BigCommerce partners with Signifyd for fraud protection services that ensure even high-risk transactions produce fewer chargebacks-a whopping 80 percent.
How much does BigCommerce cost, and what are the differences between the pricing packages?
- Plans range from $29.95 to $299.95 per month, with enterprise-level custom pricing. Each tier offers more advanced features, including customer groups, abandoned cart recovery, and custom SSL.
How can I retain the best possible rate for design services?
- We could maintain a freelance designer with prices ranging from $500 to $5,000 according to what needs to be done; some firms look to pay tens of thousands per original design
Can I use a merchant account/gateway with BigCommerce? Do you service companies in countries other than the USA?
- Absolutely. BigCommerce supports more than 100 countries and can integrate with global payment services, which makes it very easy to create international merchant accounts.
How long does it take to deposit the transaction into my bank account?
- Most payment services will clear within a 2-5 business day period, depending upon the service and the bank or financial institution involved.
Do I need to provide my URL to set up my BigCommerce site even if my site is not live?
- Yes, you will need to have a URL for the setup process, but you can use a temporary domain until your site goes live.
Whether big commerce websites are mobile friendly?
- Yes, BigCommerce offers fully responsive themes and 60 percent of merchants see a 12 percent increase in mobile conversions after optimizing for mobile.
BigCommerce: Is it user-friendly to operate an online store?
- BigCommerce is famous for its ease of use, highlighting a drag-and-drop editor and a 4.2/5 user satisfaction rating on G2
How do I transfer my store from Shopify, Magento, WooCommerce, and other platforms to BigCommerce?
- BigCommerce offers its import tool that can handle a lot of the work itself and, in some situations up to 80 percent of all work, about transferring a website’s information regarding customers, orders, and even products.
Is BigCommerce Open-source?
- No , It is a SaaS (Software as a Service) platform, with closed source but wide APIs for full customization.
Is BigCommerce PCI compliant?
- Yes, BigCommerce is Level 1 PCI compliant, and therefore you know there is safe transaction processing
How secure is the BigCommerce platform?
- BigCommerce uses multiple layers of security, including firewalls, intrusion detection, and secure data centers, boasting a 99.99% uptime.
BigCommerce vs. Shopify: Which one is better for my business?
- BigCommerce features more built-in features, which can save growing businesses up to $5,800 annually in app fees over Shopify and makes it perfect for more complex business needs.
Is BigCommerce optimized for SEO?
- Yes, BigCommerce is optimized for SEO, offering features like custom URLs, metadata, and Google AMP, helping stores rank 50% faster on average.
Can I add BigCommerce to other business tools?
- Yes, this integration comes with more than 800 third-party applications from CRM and marketing tools to make it more functional.
How long does it take to get an online store set up on BigCommerce?
- The base store can be configured in under 30 minutes. A fully functioning store with customized configurations can take a few hours to complete.
Does BigCommerce support multiple languages and currencies?
- Yes ,BigCommerce also allows the use of many languages and currencies; hence, selling a business can be much more manageable while enhancing customer satisfaction throughout different regions.